Terms of Use

Welcome to the website of SKIN, H.P. 516961760 (hereinafter: "the Company"). Please note that the mere use of the website constitutes unconditional agreement to the terms of these regulations below, as well as to the terms of use and privacy policy that appear on the website.
These regulations are written in the masculine form for convenience only, but they apply equally to all sexes and genders.

1. General

1.1 These regulations and terms of use of the site specify, among other things, the manner of using the site and regulate the manner of ordering and purchasing products through the site.
1.2 The Company grants its customers and users of the Site access and purchase through the Site subject to the terms of use appearing on the Site and these Terms and Conditions below (hereinafter: "the Terms and Conditions"). Wherever in the Terms and Conditions there is a reference to the Company, it also refers to anyone on its behalf.
1.3 The sale of products on the site is not intended for wholesale and/or resale.
1.4 The Company makes efforts to ensure that the information presented on the Site is complete and accurate, however, inaccuracies and/or errors may appear on the Site in good faith, and the Company shall not bear any responsibility with respect to this information. In addition, the Site may include links to third-party sites or features, including through advertising, images or information. The information on the Site may include content from third parties that are not controlled and/or related to the Company. For the avoidance of doubt, the Company shall not be liable in any way for third-party sites or features as stated above. The Company may, at its sole discretion, remove any link from the Site and/or add additional links.
1.5 Without prejudice to any other remedy or procedure, the Company reserves the right to not allow entry to or access to the Site and/or any action on it to anyone who violates the provisions of the Regulations or the Terms of Use of the Site and/or makes improper use of the Site or any content appearing on it and/or to anyone who performs any action on the Site in violation of any law and/or the provisions of these Regulations and/or the Terms of Use of the Site and/or that is likely to harm the Company and/or its reputation in any way, and/or the Site's electronic records. Any action or use of the Site, including the purchase of products offered for sale on the Site, constitutes your agreement to accept the provisions of these Regulations and the Terms of Use of the Site and any additional terms detailed therein at the time of your use and to act in accordance with them. If you do not agree to any of the terms of the Regulations and/or the additional terms on the Site, you are requested to refrain from making any use of the Site of any kind whatsoever, including registering on the Site, joining the Customer Club and/or purchasing products through the Site.
1.6 Sending messages by the Site in any way, including via email and/or text message as part of the operation of the Site and/or as part of providing service to Site users, such as: sending a verification message as detailed in Section 5.5 below, reminders for the purpose of completing an order, etc., does not constitute an "advertising message". The User hereby confirms the sending of such messages by the Site.
1.7 You are requested to read the instructions for use and regulations carefully and thoroughly, as they constitute a binding contract between you and the company, for all intents and purposes.
1.8 The Company reserves the right to update and change the Site and/or the services provided through it, including their scope and availability, as well as the terms of use and/or regulations, without the need for prior notice and at its sole discretion, all subject to the provisions of any law. The Customer shall have no claim and/or lawsuit against the Site and/or the Company for these changes and/or malfunctions that may occur during their implementation.
1.9 In any case of conflict between the provisions of these regulations and information obtained from another source, the provisions of these regulations will prevail.
1.10 The information contained in the site's records and/or on the company's computers will constitute conclusive evidence of the correctness of the actions performed through the site.
1.11 For any questions and/or clarifications, you can contact the company via the contact details indicated below in Section 12 of the Regulations.

2. How to use the site

Anyone who uses the site's functions, both directly and indirectly, including a visitor or customer who makes a purchase on the site and/or any other use of the site, whether via a computer, mobile phone or in any other way (hereinafter: "User" and/or "Customer"), declares, agrees and undertakes to comply with all of the following conditions:

2.1 Do not transfer, collect or make use of content and/or details and/or any other information found on the site, whether the said information belongs to the company or to a third party.
2.2 Do not upload to the website illegal content or images that display violence, nudity (including partial), discrimination, content that harms third parties, pornographic or sexually suggestive content, content that includes defamation, bullying, harassment, abuse, threats, impersonation or intimidation of people or entities, private or confidential information. The Company may immediately terminate the use of a user who violates the above and/or prevent him from using the website in the future.
2.3 Not to make any use of the Site for any purpose that is unlawful, offensive, or disruptive, that would interfere with, disrupt, alter, destroy, damage, limit, sabotage, or otherwise affect the proper operation of the Site in any way, including viruses, Trojan horses, spyware, malware, or any other disruptive means or technology.
2.4 The user may use the site's services only for lawful purposes under any law, in accordance with the provisions of the regulations and terms of use of the site, in good faith and for his personal use only, and not for any other purpose (including not for the purpose of resale and/or display without permission on other sites and/or making purchases one or more of whose purposes is fraud and/or performing any act and/or omission that could harm the site and/or its proper operation and/or third parties).

3. The products offered for sale on the site

3.1 The Company is not obligated, in any way, to maintain any variety of products on the Site. The Company may at any time change any of the products displayed in the list of products on the Site, replace any of the products on the list or remove any of the products from the above list. It is also clarified that sales through the Site are subject to the inventory available in the Company's warehouses.
3.2 The manner in which the products are presented on the Site will be determined by the Company from time to time at its sole discretion. It is clarified that the images of the products displayed on the Site are for illustration purposes only and do not bind the Company in any way, and that to the extent that any error has occurred, such as in the description of any product or its price, this does not bind the Company, and in any case the Company will not bear any liability that exceeds the value of the purchased product, nor for any damage that is not direct and/or consequential.

4. Product prices

4.1 The prices listed on the site are in NIS (New Shekels), include VAT and do not include shipping costs.
4.2 The prices of the products published on the Site are the prices of the products as last updated before the date of the customer's visit to the Site and/or at the date of entering the order and confirmation by the customer on the Site, whichever is later. The Company shall be entitled to update the prices of the products on the Site and the shipping fees from time to time without the need for prior notice and at its sole discretion. The binding price is the price of the product as communicated to the customer upon completion of the ordering process. For the avoidance of doubt, the Company shall not bear any liability arising from and/or related to the aforementioned price differences.
4.3 The Company may offer the users of the Site promotions and/or discounts and any other benefit under conditions determined by it and at its sole discretion. The Company may terminate any such benefit immediately and without prior notice.

5. Making the purchase on the site; paying for the products

5.1 Filling in the required details on the site is a prerequisite for making a purchase. In order to ensure that an order is made efficiently and without errors, care must be taken to provide all details accurately. The responsibility for filling in the details applies solely to the customer, and the company will not be responsible for any incorrect details entered by him.
5.2 Providing false information is a criminal offense and anyone who does so is subject to criminal and civil legal proceedings. The Company reserves the right to cancel an order in any case of submitting false, partial or inaccurate information.
5.3 Each customer may register on the website only once, by creating one account. The Company reserves the right to remove duplicate accounts.
5.4 Payment for purchases on the site will be made using credit cards (except Diners cards, which are not honored) and subject to approval of the transaction by the credit card company. In the event that the transaction is not approved by the credit card company, the user will receive an appropriate notification and his account will not be charged for the transaction.
5.5 Completion of the sales process is subject to confirmation and verification of the transaction via a verification message that will be sent to the customer's email after placing the order. If the aforementioned verification message is not received by the customer, the customer will inform the company without delay. For the avoidance of doubt, the customer is not charged to confirm that the product is in stock.
5.6 Upon completion of the sales process, a document containing the details of the transaction will be sent to the customer's email address as required by law. If this document is not received by the customer, the customer will inform the company of this without delay.
5.7 When registering on the site, the option to subscribe to the site's official mailings is offered. A customer who wishes to remove themselves from the mailing list after registering can do so via the link at the bottom of the received mailing or by email to the following email address: info@skin.co.il
5.8 The Company reserves the right to send the customer a reminder regarding the shopping cart for which the order has not yet been completed, by sending an email to the address entered by the customer.
5.9 It is clarified that the customer's order will be considered an offer, and acceptance will take place upon actual delivery by the Company.

6. Delivery of the products

6.1 The Company will ensure the delivery of the product purchased on the Site, subject to receipt of full payment via credit card, to the address as entered on the registration page, within the date specified on the product's sales page, unless otherwise expressly stated.
6.2 If the customer chooses to receive the product by delivery, the company will work to deliver the product via a courier company, subject to receipt of full payment via credit card.
6.3 Purchasing products on the site involves the payment of shipping fees as detailed on the site. The company may update shipping rates from time to time and without prior notice. No payment will be collected from the customer for self-collection from a branch.
6.4 The Company shall not be liable for any delay in the delivery of the product that is beyond its control and/or that originates with the customer or the courier company or due to force majeure, including any delay due to difficulty in contacting the customer to coordinate the shipment. Such delay shall not be considered a breach of the Company's obligation to deliver the product.
6.5 Deliveries will be made to areas served by the courier company, in accordance with the delivery method selected in the order and subject to the courier company's policy. In areas that are restricted to access by the courier company, the company or the courier company may deliver the products to the customer at a nearby and acceptable location, in advance of coordination with the customer.
6.6 Product delivery times as indicated on the sales page include only business days, i.e. Sunday-Thursday, excluding Friday, Saturday, holiday eves and holidays.
6.7 The products can be collected from the company's branch located at 13 Arar Street, Modi'in, after receiving a notification from the branch, in which case the customer will not be charged shipping fees. When collecting the products at the branch, the credit card that was charged on the site for the order will be verified. You must arrive with the credit card that was charged and the cardholder's ID for verification. The order will be delivered only to the credit cardholder.
6.8 The delivery of the products will be carried out by a courier company to the customer's home, in coordination between the customer and the courier company in accordance with the details in the order and the provisions of these regulations (the customer is not required to wait at home for delivery). If the customer is not at home when the shipment arrives, the courier will leave the shipment at the door. In the event that permission has been received from the customer to place the shipment at the door or in the electrical cabinet, the company will not be responsible for any damage and/or loss or other indirect or consequential damage of any kind that may be caused to the shipment as a result.
6.9 The shipment will be provided only after the purchase process is completed, that is, after the order has been received in the website system, according to the defined deadlines, and provided that the credit company has approved the transaction, and a verification message has been sent to the customer accordingly. If a change is made to the order in accordance with the customer's request (change in the content of the order, in the shipping address, etc.), the company does not undertake to deliver the product on time in accordance with these regulations.
6.10 In certain cases, a product appearing on the site may be out of stock. If this is discovered only after the purchase has been made, the Company will contact the customer, the customer will not be charged for the transaction and the order will be canceled. For the avoidance of doubt, the Company will not be obligated to sell the product, and the customer will not have any claim and/or claim in this matter for any type of direct and/or indirect damage caused to it and/or to a third party, subject to the Company refunding the customer any amount paid for a canceled order (to the extent paid) and/or canceling the charge to the extent made.
6.11 Upon receipt of the order, the customer will check the contents of the order and notify the company within 5 business days if a missing product, a damaged product or a product different from the ordered product was received.

7. Cancellation of a transaction by the customer

7.1 The customer may cancel a transaction subject to and in accordance with the provisions of the Consumer Protection Law, 5741-1981 and the regulations thereunder (hereinafter: "the Law"), in one of the following ways: by registered mail to the address Arar 13, Modi'in; by e-mail to info@skin.co.il
7.2 In a cancellation notice, the customer is required to provide his name and ID number, and if the cancellation notice was delivered by telephone - additional identification information (last 4 digits of the credit with which the transaction was made).
7.3 A customer may cancel a transaction within 14 days of receiving the product or from the date of receiving a confirmation message with the order details as required by law, whichever is later. Notwithstanding the above, in a distance selling transaction conducted with a customer who is a person with a disability, a veteran citizen or a new immigrant, the customer may cancel the transaction within four months of receiving the product, provided that the transaction involved a conversation between the company and the customer, including a conversation via electronic communication. The company may ask the customer to present a certificate proving that he is a person with a disability, a veteran citizen or a new immigrant.
7.4 Only the ordering customer may cancel a transaction in writing, subject to and in accordance with the provisions of the law and the provisions of these regulations (even if the customer addressed the shipment to someone else).
7.5 In the event of cancellation of the transaction as aforesaid not due to incompatibility (as defined in Section 7 below), the customer will be credited upon completion of the processing of the request within 14 days from the date of receipt of the cancellation request, subject to the return of the product to the Company. The return of the product will be made by coordinating the collection of the product from the customer's home at his expense. Upon credit, the customer will be given a copy of the cancellation notice as aforesaid and the Company will be entitled, at its sole discretion, to charge the customer an order cancellation fee in accordance with the provisions of the law and will inform the customer of its decision regarding the charge before the customer is actually charged. The cancellation fee will be up to 5% of the purchase price or 100 NIS, whichever is lower.
7.6 The customer will inspect the product immediately upon receipt and notify the company if the product received is defective or significantly different from what appears on the site.
7.7 In the event of cancellation of the order due to a defect in the product supplied to the customer, or due to a discrepancy between the product and the details provided to the customer regarding the product's features or failure to deliver the product on time or due to another breach of the order by the Company, the following shall apply: (a) The customer shall act to cancel the order as soon as possible in one of the ways specified above in Section 7.1; (b) The customer shall be credited within 14 days from the date of receipt of the request for cancellation for that part of the transaction price paid by him for the product whose purchase was cancelled. In the event of such cancellation, the customer must return the product to the Company. The return of the product shall be made to the Company's branch in Modi'in or by coordinating the collection of the product from the customer's home at the Company's expense (insofar as the product was supplied to the customer by delivery); (c). Upon credit, the customer shall be given a copy of the aforementioned cancellation notice (and no cancellation fees shall be charged to the customer).
7.8 It is clarified that the right to cancel the transaction will not apply in the cases listed in the law, including in all matters concerning perishable products (products with a short shelf life).
7.9 A customer who wishes to cancel a transaction is asked to refrain from using the product whose purchase he wishes to cancel. The customer's right to cancel a transaction does not detract from the company's right to claim damages in the event of returning a product whose value has decreased as a result of a significant deterioration in its condition while in the customer's possession, including in the event of returning a product that has been used, whose packaging has been opened or damaged, which has been damaged, which has been damaged, which has been broken and/or which has suffered any injury. Accordingly, a customer who wishes to cancel a transaction is asked to refrain from causing damage to the product, to refrain from using the product and to return it without any defect and/or spoilage of any kind.
7.10 When canceling a transaction and/or returning a product, a refund will be made due to the cancellation of a transaction to the payment method from which the purchase was made, in accordance with all laws and according to the credit company's deadlines.
7.11 The Company is not responsible for any use made by the customer and/or user that is not in accordance with the manufacturer's and/or company's instructions and/or any other instructions relating to the use of the products.
In any case, the company will not bear any liability in which the cost exceeds the value of the purchased product, nor for any indirect damage and/or consequential damage.

8. Cancellation of a transaction by the company

The Company reserves the right to terminate at any time, at its sole discretion, the activity on the Site and/or cancel, in whole or in part, a purchase transaction made by the Customer and/or not to approve, in whole or in part, a Customer's order, including, but not limited to, in any of the cases detailed below:
8.1 If the credit card details and/or the customer's full details were not recorded in the system;
8.2 In the event that the customer violates or performs an action contrary to these regulations or the other terms of use of the site, as well as in any case in which the customer performs an act that is deemed illegal and/or violates the provisions of the law;
8.3 If it turns out that the customer provided incorrect details when making the purchase transaction and/or afterwards;
8.4 Due to an act or omission of the customer that causes or may cause harm to the company and/or anyone on its behalf and/or to the proper operation of the site and/or to any other third party;
8.5 If there is a concern on the part of the Company that the consideration for the purchase will not be received and/or that the credit card in the Customer's possession has been blocked and/or restricted from use in any way and/or if the transaction has not been approved by the credit card company;
8.6 In the event that any error occurs, including a clerical error and/or a communication error and/or any other technical error in the case, including an error in the price, product description and/or shipping details;
8.7 If it is discovered that a communication failure and/or any other technical problem occurred that disrupted the product price and/or product description.
8.8 If the product is out of stock after or before a sale has been made (but before shipment to the customer), the order is canceled as aforesaid, the site will not be responsible and will not be liable for any damage caused to the customer and/or a third party, including but not limited to damage due to the purchase of the product from a third party at a higher price;
8.9 In the event of prevention and/or delay due to force majeure, such as, but without derogating from the generality of the foregoing: war, hostilities, terrorism, cyber sabotage, intentional or unintentional malfunction on the site, strikes and shutdowns, unusual natural events, malfunctions in credit card clearing and any other reason that is not the result of an act or omission of the Company.
8.10 In the event that there is concern that the purchase is being made as part of a wholesale purchase and/or that the products are being purchased for resale by the customer or someone on his behalf.
8.11 Without derogating from the above, the Company may not approve an order for additional reasons at its sole discretion.

9. Intellectual property and prohibited uses of the site

9.1 The Site and the content appearing therein, including trademarks, site design, graphics, logos, drawings, data, models, designs, illustrations, music, photographs, images, maps, audio clips, video clips, text, graphics, etc. (hereinafter: "the Information") are protected by copyright laws of the State of Israel, international treaties and copyright laws of other countries and in any case belong to the Company or other third parties. Use of the Information, without express prior written consent from the Company, is strictly prohibited and will constitute a violation of the Company's rights by you.
9.2 The Site, including all content contained therein, is the exclusive property of the Company or of third parties who have granted the Company permission or license to use the said content, and the Company is the sole owner or holder of the permission or license of the copyrights, trademarks and all intellectual property rights on the Site, including with regard to any third-party content that appears on the Site.
Furthermore, unless otherwise expressly stated or marked, the Company owns all rights related to the content found on the Site, including text, images, graphics, sound files, animation files, video files and the manner in which they are organized on the Site. You may not use, copy, reproduce, reproduce, process, distribute, display or publish content from the Site or make any use of it for commercial or private purposes, by you or by someone else on your behalf, without the express prior written consent of the Company.
9.3 All intellectual property rights (whether registered rights or rights that have not yet been registered and/or are in the process of being registered) in connection with the information and/or the website, including copyrights, the domain name ("Domain"), patents, trademarks, designs, copyrights, trade secrets, designs, trademarks, know-how, methods, the manner of presentation and design of the website, as well as any matter or detail related to the website, are the exclusive property of the Company and/or the Company is the licensee of their use, and the use of all said rights is permitted to it exclusively and/or in accordance with the terms of the license granted to it.
9.4 The company name, with all its derivatives and brands, as well as the names of the sites linked to this site, as well as the domain names of the site, are protected trademarks of the company and are its full and exclusive property. Access to the site does not in itself grant any license and/or right in them.
9.5 The user undertakes not to make or attempt to make any changes to the site and/or copy and/or download any material stored on the site, including by means of: "Peep-Link", "Robot", "PageScrape", "Spider" and/or any other method, algorithm or similar manual process, and not to download or copy and/or transfer any material stored on the site that is not intended for download and/or transfer and/or not to attempt to gain access to transactions carried out by others by any means and/or not to perform any action that may damage the intellectual property of the company, damage the privacy of other users and/or change information on the site and/or harm the site and/or its users. Failure to comply with these instructions may lead to your access to the site being prevented and may even expose you to civil and/or criminal liability under any law.
Without derogating from the generality of the foregoing and without derogating from any other remedy or procedure, it is clarified that the Company will be entitled to prevent access from a user who, at the Company's sole and absolute discretion, has performed or attempted to perform any action on the Site in violation of any law and/or the provisions of these Terms and Conditions.
The privacy protection policy on the site, including instructions regarding information security, is as detailed in the privacy policy document that appears as a separate document on this site.

10. Website Privacy Policy

The privacy protection policy on the site, including instructions regarding information security, is as detailed in the privacy policy document that appears as a separate document on this site.

11. No liability

11.1 The website as a whole, including all information appearing on it and the software underlying it, are offered to the public as they are (As Is).
11.2 The Company and/or anyone on its behalf shall not be responsible for and shall not bear any direct, indirect, consequential or special damage caused to the user or a third party, as a result of use or purchase through the Site or due to any prevention of access to or use of the Site, whatever the cause of action, including loss of income and/or prevention of profit caused for any reason whatsoever to the customer and/or user of the Site and/or another third party. The Company does not bear any responsibility or liability for disruption, error or omission in the Site contents. Use of the Site is at the sole responsibility of the User and it is clarified that the Company is not responsible for any information and message that will be uploaded by external users, to the extent that they are uploaded to the Site.
11.3 The Company is not responsible for any damage, including damage caused by "viruses" and/or malfunctions and/or software applications of any kind, to the user's computer equipment or any other property of the user, caused by accessing, browsing or using the site, including downloading information from the site.
11.4 The Company is not responsible for the use made by a customer and/or any other third party of the product that is not in accordance with the manufacturer's and/or the Company's instructions.

12. Customer service

For details and inquiries regarding the site and its activities, you can contact the company in one of the following ways:
Email: EMAIL: info@skin.co.il Please include a phone number when sending an email.
Mailing address: 13 HaRaveket, Modi'in

13. Applicable law and jurisdiction clause

13.1 The terms of use of the site, these regulations and any legal grounds arising from the use and/or activity on the site, including the validity and interpretation of the terms of use and/or regulations, will be subject to Israeli law only, and the exclusive jurisdiction in any dispute relating to the site and its use will be vested in the competent courts in Tel Aviv.
13.2 If it is determined that any part of the Terms of Use for the Site or these Regulations is invalid or unenforceable, then the sections that are invalid or that are determined to be unenforceable will be considered replaced with valid and enforceable sections, the content of which corresponds to the greatest extent to the intent of the original sections, and the remaining sections of the Terms of Use or Regulations will remain in effect.

The website regulations were updated on 01/31/2025.